Frequently Asked Questions

Everything you need to know about your gaming and tech gear.

What is the standard shipping time for orders?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location and the selected courier service.

Do Fantech products come with a warranty?

Yes, all Fantech electronics come with a standard 12-month manufacturer warranty covering any hardware defects or technical malfunctions.

What is your return policy for electronics?

We offer a 30-day return policy. Items must be in their original packaging, unused, and include all accessories to be eligible for a full refund.

Are your peripherals compatible with both Windows and macOS?

Most of our keyboards and mice are plug-and-play compatible with both Windows and macOS. However, advanced software customization is primarily optimized for Windows systems.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.

How can I track my package after it has been shipped?

Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's portal to monitor your delivery in real-time.